Privacy Policy

1. Scope

This Privacy Policy applies to information collected through the Services and through communications with HOFSM relating to the Services. It does not apply to third-party websites, platforms, payment processors, or other services that HOFSM does not control. Those third parties are governed by their own privacy policies and practices.

2. Information We Collect

Depending on how you interact with HOFSM, we may collect the following categories of information:

• Contact and identifying information. Your name, email address, mailing or shipping address, telephone number, and similar information you provide when registering, purchasing products, completing a form, or contacting us.
• Account information. Information associated with an account or membership, such as username, password or authentication information, and account preferences.
• Order and transaction information. Products purchased, order history, billing and shipping information, transaction status, and related customer-service information.
• Payment information. Payments are processed through third-party payment or billing providers. Those providers may collect payment-card or other financial information needed to process a transaction. HOFSM does not represent that it stores full payment-card numbers.
• Device and usage information. Information automatically provided by your browser or device, which may include IP address, browser type, device type, operating system, referring and exit pages, and information concerning your interaction with the Website.
• Cookies and similar technologies. The Website may use cookies and similar technologies to operate the Website, recognize users or members, remember preferences, understand Website usage, and support Website functionality.
• Communications. Information contained in messages, inquiries, requests, surveys, customer-service communications, and other communications you send to us.
• Information you choose to make public. If the Website offers a discussion board, community feature, review, or other public-facing feature, information you voluntarily post may be visible to others and should not be treated as private.

3. How We Collect Information

We may collect information:

• directly from you when you register, place an order, complete an online form, communicate with us, or otherwise provide information to HOFSM;
• automatically from your browser or device when you use the Website, including through cookies and similar technologies; and
• from service providers that assist us in operating the Website, processing transactions, fulfilling orders, providing analytics, or supporting our business.

4. How We Use Information

We may use information we collect to:

• operate, maintain, and improve the Website and Services;
• create and administer accounts or memberships;
• process and fulfill orders and transactions;
• communicate with you regarding your account, orders, inquiries, or use of the Services;
• send promotional communications from HOFSM or its affiliates, subject to your right to opt out of promotional emails;
• analyze Website usage, diagnose technical issues, and improve functionality and user experience;
• protect HOFSM, our customers, and the Services against fraud, misuse, security threats, and unlawful activity;
• enforce our terms, policies, and legal rights; and
• comply with applicable law, legal process, and lawful governmental requests.

5. Cookies and Analytics

The Website may use cookies to recognize areas of the Website you have visited, support account or member functionality, remember preferences, and improve the Website. Most browsers allow you to block or delete cookies. Disabling cookies may cause some Website features to function incorrectly or become unavailable.

HOFSM may use Google Analytics or similar analytics services to understand how visitors use the Website and to help improve it. Analytics providers may collect information through cookies or similar technologies in accordance with their own terms and privacy practices. You may use browser controls and any opt-out tools made available by the applicable analytics provider.

6. How We Disclose Information

We may disclose information in the following circumstances:

• Service providers. We may provide information to companies that perform services for HOFSM, including payment processing, website hosting, shipping or order fulfillment, data management, analytics, and customer or technical support. We seek to provide only information reasonably necessary for those services.
• Affiliates. We may share information with HOFSM affiliates for legitimate business purposes consistent with this Privacy Policy.
• Legal and safety purposes. We may disclose information when reasonably necessary to comply with a subpoena, court order, law, legal process, or governmental request; assist law enforcement; investigate or enforce our terms and policies; protect against legal claims; or protect the rights, property, safety, or security of HOFSM, our users, employees, affiliates, or others.
• Business transactions. Information may be transferred in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
• At your direction or with your consent. We may disclose information when you request or authorize us to do so.
• Aggregated or de-identified information. We may use or disclose information that has been aggregated or de-identified so that it does not reasonably identify an individual.

HOFSM does not sell or rent your personal information to unaffiliated third parties for their own marketing purposes.

7. Marketing Communications

If you receive promotional emails from HOFSM, you may opt out by using the unsubscribe mechanism contained in the message or by contacting us. Opting out of promotional communications does not prevent HOFSM from sending transactional, account, order, security, or other service-related communications.

8. Your Information and Privacy Requests

You may request assistance with reviewing, correcting, or updating information associated with your account by contacting HOFSM. Depending on where you reside and subject to applicable law and exceptions, you may also have rights concerning access to, correction or deletion of, or a copy of certain personal information. HOFSM will respond to legally valid privacy requests as required by applicable law.

To submit a privacy request, contact us at info@hofsm.com or (856) 535-7880. We may take reasonable steps to verify your identity and authority before processing a request.

9. Do Not Track and Browser Controls

Browser and device settings may allow you to limit cookies or certain forms of tracking. Because browser signals and industry standards can vary, HOFSM does not make a blanket representation that every "Do Not Track" signal will be recognized or honored. You may use the privacy and cookie controls available through your browser or device.

10. Children's Privacy

The Services are not intended for children under 18, and HOFSM does not knowingly collect personal information from children through the Website. If a parent or guardian believes that a child has provided personal information to HOFSM, please contact us so that we can review the matter and take appropriate action.

11. Data Security

HOFSM uses reasonable administrative, technical, and physical safeguards designed to protect personal information. We may use service providers that employ encryption and other security technologies for online transactions. However, no method of Internet transmission or electronic storage is completely secure, and HOFSM cannot guarantee absolute security. You are responsible for protecting passwords and other account credentials and should log out after using a shared or public device.

12. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including to provide the Services, complete transactions, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect HOFSM's legal rights. Retention periods may vary depending on the type of information and the reason it is maintained.

13. Third-Party Websites and Services

The Website may contain links to third-party websites, services, plug-ins, or features. HOFSM does not control those third parties and is not responsible for their privacy or security practices. We encourage you to review the privacy policies of third parties before providing information to them.

14. U.S. State Privacy Rights

Certain U.S. state privacy laws may provide residents with specific rights regarding personal information. The rights available to you depend on the law that applies to HOFSM, your state of residence, the nature of the information, and applicable statutory thresholds and exceptions. Where a state privacy law applies to HOFSM, we will honor rights and provide disclosures required by that law.

Nothing in this Privacy Policy is intended to provide a right that does not otherwise apply under applicable law or to waive an exception, exemption, defense, or limitation available to HOFSM.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, Services, or legal requirements. When we make changes, we will post the revised Privacy Policy and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

Hall of Fame Sports Memorabilia
112 High Street
Mullica Hill, New Jersey 08062
Phone: (856) 535-7880
Email: info@hofsm.com